How it works
Customer inquiry in. Qualified, organized job out.
LeadRescue runs the first-response and intake steps so your team only touches organized, ready-to-work leads.
- STEP 1
Customer submits an inquiry
Website form, or a lead pushed in from your ad platform or CRM.
- STEP 2
LeadRescue receives it
Captured instantly with consent recorded, 24/7.
- STEP 3
Lead is categorized
AC not cooling, no heat, noise, leak, maintenance, or replacement.
- STEP 4
Automated qualification
Rules-based intake: is it running? heating or cooling? property type? preferred time?
- STEP 5
Lead gets qualified
Urgency, job type, and an estimated value are attached.
- STEP 6
Open times are surfaced
Up to three windows from your availability settings for your team to book.
- STEP 7
Your team is alerted
An email with the qualified lead — plus an escalation alert for urgent or high-value jobs.
- STEP 8
Lead appears in the dashboard
Full detail, summary, and status — nothing slips.
- STEP 9
Automated customer SMS
Limited beta — available for select pilot accounts, sent from your business name.
In detail
What happens at each stage
A lead comes in — and is never dropped
A homeowner submits your website form, or a lead is pushed in from your ad platform or CRM. LeadRescue receives it instantly, 24/7, and records consent to follow up.
The job is categorized automatically
The inquiry is tagged — AC not cooling, no heat, strange noise, leak, maintenance, or replacement estimate — and your office gets an email alert with the categorized lead within seconds.
The right questions, worked automatically
Is the system running? Heating or cooling? Single-family or condo? How soon do you need someone? Repair, maintenance, or a replacement quote? LeadRescue reads the inquiry and applies rules-based qualification — it never diagnoses equipment or gives repair steps.
Up to three real open times, surfaced for your team
For qualified, non-emergency jobs, the availability engine surfaces open windows from your working-hours settings. Your team confirms one with the customer and it's attached to the lead. (Automated 'reply 1 to book' by text is part of the limited-pilot SMS beta.)
You get an alert when it matters
Emergencies, high-value jobs, booked appointments, and anyone asking for a human trigger an owner alert — dashboard and email today; owner SMS for limited-pilot SMS beta accounts.
Everything lands in one dashboard
Full detail, an automated lead summary, urgency, estimated value, and status from NEW through WON. Filter by day, 7 days, 30 days, or a custom range.
The result
The dashboard your office actually works from
New leads
6
last 7 days
Qualified
11
62% of contacted
Appointments
7
3 upcoming
Recovered revenue
$18,240
attributed to fast follow-up
| Customer | Service | Urgency | Status | Value |
|---|---|---|---|---|
| John D. | AC not cooling | Same-day | Appointment set | $620 |
| Maria A. | No heat | Emergency | Won | $940 |
| Kevin P. | Strange noises | 48h | Qualified | $380 |
| Sandra W. | Replacement est. | Flexible | Qualified | $9,200 |
| Hannah F. | No heat | Same-day | Appointment set | $410 |
Illustrative example with sample data — not actual customer results.